Privacy Policy

Draft for legal review before publication. Asset Matrix is a brand of Mortgage Matrix Pty Ltd (ABN 37 674 404 776, Credit Representative 555368, authorised under Australian Credit Licence 389328).

Information we collect

When you enquire about finance, we may collect your name, contact information, requested loan purpose and amount, employment and income details, housing costs, existing credit commitments, and vehicle registration details where you elect to use a lookup.

Why we collect it

We use this information to respond to your enquiry, understand your financing needs, help you consider lending options, and manage communications about your enquiry. Information can also be shared with relevant lenders, our credit licensee and service providers as needed for those purposes and where authorised or permitted by law.

How we handle information

We seek to secure information, restrict access to authorised personnel, and retain it only as necessary or legally required. Our enquiry assistant may process the information you enter using third-party technology providers. Do not enter identity document numbers, TFNs, passwords or account credentials into the chat.

Communications and consent

We may contact you about your requested enquiry. Optional marketing communications should be handled according to applicable Australian consent and unsubscribe requirements, separately from necessary service communications.

Access, correction and complaints

To request access, correction or raise a privacy concern, contact admin@mortgagematrix.com.au. For full details, read the Mortgage Matrix Privacy Policy.

This Asset Matrix draft adapts relevant topics from Mortgage Matrix's published policy. It requires confirmation of actual AI vendors, data retention, cross-border disclosure, cookies, entity disclosures and complaint processes before use in production.